Privacy Policy

Last updated: 2026-01-10

VixenVIP Privacy Policy

Last updated: [Insert date]

This Privacy Policy explains how VixenVIP Ltd ("VixenVIP", "we", "us", "our") collects, uses, stores, and protects personal data when you use our website, services, and platform.

VixenVIP is an 18+ platform. By using VixenVIP, you confirm that you are at least 18 years old.

1. Who We Are

Data Controller:
VixenVIP Ltd (United Kingdom)

We operate an adult creator platform focused on monetisation, community, and content control.

If you have privacy-related questions, contact us via the Help section of the platform.

2. Data We Collect

We only collect data that is necessary to operate VixenVIP legally and effectively.

2.1 Account Information

  • Username

  • Email address

  • Password (hashed)

  • Profile information (bio, links, images)

2.2 Age Verification Data

  • Government-issued ID (passport, driving licence, or national ID)

  • Selfie or verification images (where required)

Important:

  • Age verification data is stored securely for up to 30 days

  • Once verification is completed, ID data is permanently deleted

2.3 Financial & Transaction Data

  • Subscription purchases

  • PPV purchases

  • Tips and donations

  • Payout records

VixenVIP does not store full payment card details. Payments are processed by third-party payment providers.

2.4 Communications

  • Messages between users

  • Support requests

  • Reports and appeals

2.5 Technical & Usage Data

  • IP address

  • Device and browser information

  • Log files

  • Cookies and similar technologies

3. Special Category & Adult Content Data

Due to the nature of the platform, VixenVIP may process:

  • Adult content

  • Sexual expression

  • Explicit language

This data is processed only:

  • Between verified adults

  • With user consent

  • For the purpose of providing the service

4. How We Use Your Data

We use personal data to:

  • Provide and operate the platform

  • Verify age and identity

  • Process payments and payouts

  • Prevent fraud, abuse, and chargebacks

  • Enforce rules and moderation

  • Communicate with users

  • Improve platform performance and security

  • Meet legal and regulatory obligations

5. Legal Bases for Processing (UK GDPR / EU GDPR)

We process data under the following legal bases:

  • Contractual necessity – to provide the service

  • Legal obligation – age verification, financial compliance

  • Legitimate interests – security, fraud prevention, moderation

  • Consent – marketing communications (where applicable)

6. Cookies

VixenVIP uses cookies and similar technologies to:

  • Keep you logged in

  • Maintain security

  • Improve user experience

You can manage cookies via your browser settings.

7. Data Sharing

We only share data where necessary.

7.1 Service Providers

We may share limited data with trusted third parties, including:

  • Payment processors

  • Age verification providers

  • Cloud storage providers

  • Email services (SMTP)

  • Real-time messaging and streaming providers

These providers are contractually required to protect your data.

7.2 Legal Requirements

We may disclose data if required by:

  • Law

  • Court order

  • Regulatory authority

8. International Data Transfers

Some service providers may process data outside the UK or EEA.

Where this occurs, VixenVIP ensures appropriate safeguards, including:

  • Adequacy decisions

  • Standard Contractual Clauses (SCCs)

9. Data Retention

We retain personal data only for as long as necessary:

  • Account data: while your account is active

  • Transaction records: as required by law

  • Age verification data: up to 30 days, then deleted

  • Support and moderation records: as required for safety and legal defence

Content and messages may be deleted if the platform ceases operation or storage limits are reached.

10. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

  • Access your data

  • Rectify inaccurate data

  • Request erasure (subject to legal limits)

  • Restrict processing

  • Object to processing

  • Data portability

Some rights may be limited due to:

  • Legal obligations

  • Fraud prevention

  • Protection of other users

11. Account Deletion

You may request account deletion via settings or support.

Please note:

  • Purchased PPV content may remain accessible to buyers

  • Financial and legal records may be retained

  • Deleted accounts cannot be recovered

12. Security Measures

We implement appropriate technical and organisational measures, including:

  • Encryption

  • Access controls

  • Secure storage

  • Manual moderation processes

No system is 100% secure. Users are responsible for safeguarding their login details.

13. Platform Maintenance & Availability

VixenVIP is not responsible for data loss caused by:

  • Third-party service failures

  • System maintenance

  • Software updates

  • Force majeure events

Users are advised to keep backups of important content.

14. Donations

Donations to VixenVIP are voluntary and non-refundable. Donation data is processed in accordance with this policy.

15. Children’s Data

VixenVIP does not knowingly collect data from anyone under 18.

Any account found to involve a minor will be permanently banned and reported where legally required.

16. Changes to This Policy

We may update this Privacy Policy from time to time.

Users will be notified of material changes. Continued use of the platform constitutes acceptance of the updated policy.

17. Contact

For privacy-related enquiries, data requests, or complaints, please contact us through the VixenVIP Help section.

VixenVIP Ltd is committed to transparency, compliance, and protecting adult users while supporting creator freedom.